63bet Privacy Policy — How We Protect Your Data

Our Commitment to Your Privacy

63bet is committed to protecting the personal data of every player who uses the platform. This Privacy Policy sets out clearly what information 63bet collects when you register and use 63bet.ws, how that information is processed and stored, who it may be shared with, and what rights you hold over your own data. This policy applies to all users of 63bet.ws, whether they access the platform from Dhaka, Chittagong, Sylhet, Khulna, or anywhere else in Bangladesh.

By registering an account or using the 63bet platform in any capacity, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your information as described. If you do not agree with any part of this policy, you should not use the 63bet platform.

How 63bet Uses Your Personal Data

63bet uses the personal data it collects strictly for the purposes described below. We do not use your data for any undisclosed purpose, and we do not sell personal data to any third party under any circumstances.

• To create, verify, and maintain your 63bet account, including age and identity verification required for a platform restricted to players aged 21 and above.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers, and to maintain accurate transaction records in your account.
• To deliver all 63bet platform services including cricket betting, live casino, slots, crash games, and fish-shooting titles.
• To detect and prevent fraud, money laundering, identity theft, bonus abuse, and any other prohibited conduct that would harm the platform or its players.
• To send transactional communications such as deposit confirmations, withdrawal alerts, security notifications, and promotional messages where you have given explicit consent to receive them.
• To improve the 63bet platform using aggregated and anonymised usage data, helping us identify technical issues and make the experience faster and more reliable for all players in Bangladesh.

Sharing of Your Personal Data

63bet does not sell, rent, or trade your personal data. Your data may be disclosed to third parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

• Payment processors — bKash, Nagad, Rocket, Upay, and partner banks receive the minimum payment data necessary to process your deposits and withdrawals. Each operates under its own privacy policy.
• Identity verification providers — where KYC checks are required, identity data may be shared with a third-party verification service to confirm your NID details and date of birth.
• Platform and game providers — studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming may receive anonymised session data to support game delivery and RNG audit certification.
• Law enforcement and regulators — 63bet will disclose personal data to competent authorities where required by applicable law, court order, or regulatory obligation. Where legally permitted, 63bet will notify the affected player.

How Long We Retain Your Data

63bet retains your personal data for as long as your account remains active and for such additional period as is required to comply with legal, regulatory, or dispute resolution obligations. Account data, including transaction records and KYC documentation, is retained for a minimum of five years following account closure, in line with standard anti-money laundering record-keeping obligations.

Gaming activity logs and support communication records are retained for a minimum of two years from the date of the relevant session or communication, unless a longer period is required by an ongoing investigation or dispute. Anonymous and aggregated analytics data that cannot identify any individual player may be retained indefinitely for platform improvement purposes.

Your Rights Over Your Personal Data

As a player on the 63bet platform, you hold the following rights over your personal data. To exercise any of these rights, please contact the 63bet support team at [email protected] with your registered mobile number and a clear description of your request.

• Right of Access

  You may request a copy of the personal data that 63bet holds about you. We will respond to verified access requests within a reasonable timeframe.

• Right of Rectification

  You may request correction of any inaccurate personal data held about you. Some fields — such as registered name and date of birth — may require documentary evidence before an amendment can be made.

• Right of Erasure

  You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 63bet's right to retain data as required by law or for legitimate dispute resolution.

• Right to Restrict Processing

  You may ask 63bet to restrict processing of your personal data in certain circumstances — for example, where you dispute the accuracy of the data or where processing is unlawful but you prefer restriction over erasure.

• Right to Withdraw Consent

  Where processing is based on your consent — for example, receipt of promotional communications — you may withdraw that consent at any time by contacting support or updating your communication preferences. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Changes to This Privacy Policy

63bet reserves the right to update this Privacy Policy at any time. When material changes are made, the revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of the 63bet platform after any changes are published constitutes your acceptance of the updated policy. If you do not agree with the changes, please stop using the platform and contact support to close your account.